CERTIFIED SALESFORCE ADMINISTRATOR
COMING SOON!
Master the fundamentals of Salesforce with our Certified Salesforce System Administrator course, designed to build your expertise in configuring and managing the platform. Learn to automate processes, manage users and data, and ensure system security—everything you need to pass the certification exam and thrive as an admin in any Salesforce org.
Example Curriculum
Introduction
Available in
days
days
after you enroll
Configuration & Setup (20%)
Available in
days
days
after you enroll
Object Manager & Lightning App Builder (20%)
Available in
days
days
after you enroll
Sales & Marketing Applications (12%)
Available in
days
days
after you enroll
Service & Support Applications (11%)
Available in
days
days
after you enroll
Productivity & Collaboration (7%)
Available in
days
days
after you enroll
- Productivity & Collaboration Overview
- Activity Management
- Demo: Logging Calls
- Demo: Creating Tasks
- Demo: Creating Events
- Demo: Setting Up and Sending Emails
- Demo: Activities & Timelines
- Lecture: Chatter
- Demo: Chatter
- Lecture: Slack
- Demo: Slack
- Lecture: Salesforce Mobile App
- Demo: Salesforce Mobile App
- Lecture: AppExchange
- Demo: AppExchange
Data & Analytics Management (14%)
Available in
days
days
after you enroll
- Lecture: Data & Analytics Overview
- Lecture: Data vs. Metadata
- Lecture: Data Migration
- Demo: Data Loader
- Demo: DataLoader.io
- Demo: Restoring Data from Recycle Bin
- Lecture: Duplicate Management
- Demo: Duplicate Management
- Lecture: Reports & Dashboards Overview
- Demo: Tabular Report
- Demo: Summary Report
- Demo: Matrix Report
- Demo: Joined Report
- Demo: Historical Report
- Demo: Subscribing to a Report
- Demo: Creating Dashboards
- Demo: Subscribing to Dashboards
- Demo: Filters on Dashboards
- New Lesson
- Demo: Dynamic Dashboards & Running Users
Workflow & Process Automation (16%)
Available in
days
days
after you enroll
- Lecture: Workflow & Process Automation Overview
- Automation Home Page
- Process Automation Settings
- Workflow & Process Builder Deprication
- Which Automation Tool to Use
- Migrate to Flow
- Flow Builder
- Lecture: Testing Flows
- Demo: Testing Flows
- Lecture: Flow Trigger Explorer
- Demo: Flow Trigger Explorer
- Lecture: Approval Processes
- Demo: Approval Processes
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